Terms and Conditions

DESIGNED FOR PEACEFUL SLEEP

General Information

Welcome to Kindlein ("Website", "we", "our", "us"). By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully before using our website.

1.1. These Terms and Conditions govern the use of our eCommerce platform, including browsing, purchasing, and accessing content.
1.2. By using our website, you confirm that you are at least 18 years old or have parental consent to use our services.
1.3. We reserve the right to modify these Terms and Conditions at any time without prior notice.

Account Registration

2.1. You may need to create an account to access certain features.
2.2. You are responsible for maintaining the confidentiality of your account and password.
2.3. We reserve the right to terminate accounts that violate these Terms.

Products & Pricing

3.1. We make every effort to display accurate product descriptions, images, and prices. However, errors may occur.
3.2. Prices are subject to change without notice.
3.3. We reserve the right to limit the sale of products to any person, geographic region, or jurisdiction.

Order Processing & Payment

4.1. All orders are subject to acceptance and availability.
4.2. We accept paystack payment methods (e.g., Credit Cards, EFT, etc.).
4.3. We reserve the right to refuse or cancel any order due to suspected fraud, pricing errors, or stock unavailability.

Shipping & Delivery

  • We aim to process and ship orders within 3-5 working days.
  • Delivery times vary based on location and shipping method.
  • We are not responsible for delays caused by shipping carriers or unforeseen circumstances.
  • Shipping & delivery costs will be covered by purchaser.

Returns & Refunds

  • We accept returns within 14 days of delivery.
  • Products must be unused, in original packaging, and include proof of purchase.
  • Refunds will be issued via the original payment method.
  • Shipping costs for returns may be the responsibility of the customer unless otherwise stated.
  • Returns & refunds is furthered governed by our 'Returns & Exchange Policy'.

User Conduct

  • You agree not to use our website for unlawful or prohibited activities.
  • You must not engage in fraudulent transactions, hacking, or any action that disrupts website operations.

Intellectual Property

  • All content on this website, including text, images, logos, and software, is our property or licensed to us.
  • You may not copy, reproduce, or distribute our content without permission.

Limitation of Liability

  • We are not liable for indirect, incidental, or consequential damages arising from your use of our website or products.
  • Our maximum liability is limited to the amount you paid for the purchased product.

Privacy Policy

Your use of our website is also governed by our 'Privacy Policy', which outlines how we collect, use, and protect your personal data.

Governing Law

  • These Terms shall be governed by and interpreted in accordance with the laws of South Africa.
  • Any disputes shall be resolved in the courts of South Africa.

Disclaimer

The Original Equipment Manufacturer (OEM) has conducted numerous safety and compliance standard testing, meeting all necessary requirements, and has been awarded certification by the renowned global leader in independent inspection services, TÜV Rheinland.

It is important to note that this product is designed exclusively for rocking baby cradles and is not intended for medical purposes or treatments of any kind. Any use beyond its intended purpose is strictly prohibited. The use of this product is at your own risk. ‘Kindlein’ assumes no responsibility whatsoever for damage, injury or death.

Always adhere to the provided instructions and safety guidelines to ensure proper and safe operation.